PETERSEN MUSEUM GROUP TOUR POLICY
If you are interested in a group visit, please review the following information. For any additional questions, contact the group reservation coordinator at [email protected] or 323-964-6346.
Please note: these policies apply to Guided Group tours. They do not apply to School tours.
WHAT ARE THE OPTIONS FOR GROUP TOUR VISITS AT THE PETERSEN?
GROUP ADMISSION RATES
Groups are encouraged to visit the Petersen, and groups of ten or more people get $2 off any admission level, either when purchasing tickets in advance or on site. As you explore the museum, you will encounter our friendly and knowledgeable volunteer Gallery Interpreters throughout all floors of the museum who are eager to talk with you. They can answer questions, show you around the galleries, help you access our touch screens and technology, and share vast amounts of fascinating content about our new galleries and unique collection. They are excited to interact with visitors of all ages and backgrounds and they want to hear your car stories and answer your burning questions.
The Highlights Tour is a private docent-led tour designed to give visitors an overview of all three floors of the Petersen. Visitors will receive information about some of the most interesting automotive exhibits and vehicles on display. The 60 minute tour takes visitors through the Hollywood Gallery on the History Floor, Hot Rods and Customs on the Industry Floor, and the Mullin Grand Salon on the Artistry Floor, among many others. While the Highlights Tour will give visitors a great introduction to what the Petersen has to offer, we encourage you to come back through the museum to explore on your own after the tour concludes.
Groups interested in the Vault Tour may conveniently purchase tickets by calling 323-964-6346 or emailing [email protected] or online at Vault Tour Tickets. Ticket inventory is viewable on the website one month in advance.Please note that Vault Tours are open to the public and tickets are available on a first come first serve basis.
HOW CAN I BRING STUDENTS FOR A FIELD TRIP?
School groups may visit the museum at a discounted rated. Guided tours are available. Title I schools may qualify for a scholarship to offset the cost of admission and travel to the museum. To inquire about our education opportunities for students and teachers email [email protected].
HOW MUCH DOES A GROUP TOUR COST?
Groups of ten or more people get $2 off any museum admission level (adults $13; seniors $10; car club members $10; students 13+ with ID $10; children ages 3-12 $5; children under 3 free; military free; members free).
The Highlights Tour is the cost of group museum admission PLUS $10 per adult; students 13+ with ID $10; children ages 3-12 $5; members $5; children under 3 free.
The Vault Tour is the cost of group admission PLUS $20 per person (no refunds, no exchanges).
WHEN CAN MY GROUP TAKE A GUIDED TOUR?
Groups can visit the museum on their own anytime during regular operating hours which are Sunday through Saturday from 10:00am to 6:00pm. Purchasing tickets in advance is not required, but encouraged, to expedite your entry to the museum.
The Highlights Tour is available Monday through Friday at 11am, 1pm, or 3pm. We are not currently offering the Highlights Tour on weekends due to high visitation and crowded galleries.
The public Vault Tour takes place Monday through Friday at 10:30am, 12:30pm, or 2:30pm, with an additional 4:30pm tour time on Thursdays, Fridays, Saturdays and Sundays.Private VIP Vault Tours are scheduled individually.
HOW DO I MAKE A RESERVATION FOR MY GROUP?
To book the Highlights Tour, please fill out the Group Tour Request Form. Requests must be received at least three weeks prior to the date you would like to visit. Our group reservation coordinator will follow up with you to finalize a date and time and will contact you again five business days before your tour for final payment and confirmation.
HOW DO I PAY?
A contract will be generated to hold your Highlights tour date. Payment in full is due five business days in advance of your tour and may be made by credit card or check. If you do not confirm your tour on time, it may be cancelled. Sorry, no purchase orders. After payment is made, we do not provide refunds, even if your head count drops. If additional attendees beyond what you paid for come on the day of the tour, their museum admission may be paid at the admission desk however their Highlights tickets must be arranged with the Group Tours coordinator.
WHERE DO I PARK?
There is no bus parking at the Petersen. Buses may drop visitors off on Orange Grove Avenue immediately east of Fairfax Avenue. Buses are not permitted to park on Orange Grove and should proceed one block south to 8th Street or east to Curson Street to find parking.
For other types of cars, parking is free for the first 30 minutes and $12 for all-day parking per vehicle. Pay for parking before returning to your vehicle. A parking pay station is located in the garage, just outside the museum lobby.
I’M PART OF A CAR CLUB – ARE THERE ANY SPECIAL ARRIVAL INSTRUCTIONS?
All standard parking rules apply. Park on the 3rd Level of the parking garage unless otherwise indicated.
Please allow enough time for all club members to arrive, park, and meet before your group checks in. Please keep in mind that the museum is adjacent to a residential area. As a courtesy to our neighbors, there is to be no revving of engines or speeding through the parking structure. Do not leave trash in the parking area after use.
WHAT HAPPENS WHEN I ARRIVE IN THE LOBBY?
Please arrive at the museum at least 15 minutes before your tour begins. The group leader must check in at the Admission Desk to provide a final headcount and pay for any additional attendees. Backpacks and large purses must be stored at the Security Office.
Museum docents will greet and orient your group in the lobby. If your group is large, it may be divided into smaller subgroups.
WHAT HAPPENS IF MY GROUP CANCELS?
All changes or cancellations must be made five business days before your tour date and before final payment is made. If you cancel after you have paid in full, we do not provide refunds, but your payment can be applied to another tour date.
The Petersen reserves the right to cancel or reschedule your group at any time.
CAN MY GROUP EAT AND SHOP AT THE PETERSEN?
Drago Ristorante is now open and located on the first floor of the Petersen. We welcome you to experience hand-cranked pastas, pizza, fresh-baked bread and more at Drago Ristorante. For reservations please call 323-800-2244 or visit dragoristorante.com.
Tour Groups receive 10% off at the Museum Store on the day of the scheduled visit.
MUSEUM VISITOR AND ACCESSIBILITY POLICIES
Please read our Visitor Policies and Accessibility Policies to fully prepare for your group visit.