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VISITOR POLICIES

To ensure the safety of other visitors and our collection, the Petersen enforces the following policies:

  • Visitors are asked to refrain from touching vehicles, exhibited objects and display platforms.
  • Visitors are asked to maintain a two-foot distance from all vehicles at all times.
  • The museum encourages physical interaction with touchscreen tables and monitors, as well as exhibits marked with a special hand symbol.
  • Handheld photography is permitted unless otherwise indicated by signage. Restrictions may apply to special exhibitions. Tripods, monopods, and selfie sticks are not permitted at any time.
  • Large or over-sized backpacks, camera bags, purses, diaper bags, umbrellas, and other similar items must be stored at the Security Office on the first floor. Small bags for carrying necessary items are available for use. The museum may refuse to accept other items at its discretion and is not responsible for items held.
  • Complimentary wheelchairs are available to check out on a first-come, first-served basis at the Admissions Desk. Checkout requires a photo ID and wheelchairs must be returned before exiting the building.
  • Strollers are welcome in the museum.
  • Food and beverage are not permitted in the museum galleries, with the exception of water bottles that can be sealed with a lid.
  • Families can eat snacks in the classroom on the first floor (behind the Security Office) or in the Cars Mechanical Institute, unless otherwise indicated. An on-site restaurant is scheduled to open in mid- to late- 2016.
  • Weapons are not permitted on the premises.

CARS MECHANICAL INSTITUTE (2NDFloor)

  • The Cars Mechanical Institute closes daily at 5:30pm.
  • During peak periods, such as weekends and holidays, the Cars Mechanical Institute will be accessible by timed ticket entry only. Families wishing to experience the gallery or check out the CARSpad must reserve a time slot at the front desk.
  • The Cars Mechanical Institute Family Experience timed tickets will be available on a first-come, first-served basis.
  • Children must be accompanied by an adult at all times.

FORZA MOTORSPORTS RACING EXPERIENCE (2ND Floor)

  • The Forza Motorsports Racing Experience closes daily at 5:30pm.
  • All simulators and standing kiosks are available on a first-come, first-served basis.
  • Visitors using the seated simulators are limited to one race lap per visit.
  • Children must be accompanied by an adult at all times.
  • Visitor must be 4’10” tall to use the seated racing simulators. A height measurement is available in the gallery.
  • There is no height requirement to access the standing kiosks.
  • Children may not be placed on laps while using the seated racing simulators.

VAULT TOUR POLICIES 

  • The daily vault tour times are 10:30am, 12:30 pm, and 2:30pm, with a 4:30 pm tour on Thursdays, Fridays, Saturdays and Sundays. Call Visitor Services at (323) 930-CARS with any questions.
  • Visitors wishing to take a vault tour will need to purchase a General Admission ticket and a timed vault tour ticket.
  • Advanced ticket purchase is highly recommended as vault tours can sell out.
  • Children under 13 are not permitted on Vault Tours.
  • Photography is not permitted in the vault.
  • Touching vehicles is not permitted.
  • The group must stay together the entire tour, and visitors must remain with their docent at all times.
  • Cell phone use is not permitted during the tour.
  • Groups may be asked to leave the tour if they fail to comply with any of the above.

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